General Terms & Conditions

Check-in/Check-out Policies:

Check-In time                                     : 14:00

Check-Out time                                  : 12:00

Late Check-out Hour                          : 18:00 (based on availability)

Late Check-out Fees                          : 50% of the room rate

Late check-out (after 12:00 and before 18:00) may result in a fee

Property and Cancellation Policies:

Cancellation:

The cancellation policy differs depending on the rate type booked.

Prepayments:

Your reservation must be guaranteed with a valid credit card and expiry date at the time of reservation.One night deposit will be charged upon booking. The remaining amount of the reservation will becharged within the cancellation periods stated on your rate type.

The hotel reserves the right to cancel any reservations with an invalid credit card.

Terms and Conditions:

Payment Terms:

Following Indonesian law all payments will be converted to and charged in Indonesian Rupiahand will refer to the official exchange rate upon booking. This may cause a minor variancebetween the rate shown here and the charge.
The charged credit card must be presented upon arrival.

Extra person:

Rate includes 2 persons for all One Bedroom Pool villas & One Bedroom Sky villas. Maximum occupancy is for 2 persons
Rate includes 2 persons for Sawah View Pool villas. Maximum occupancy is for 2 persons with second bed (charged IDR 600.000 per person per night)
Rate includes 4 persons for Two Bedroom Pool villas. Maximum occupancy is for 4 persons with additional bed (charged IDR 900.000 per person per night).
Rate includes 6 persons for Three Bedroom Pool villas. Maximum occupancy is for 6 persons with additional beds (charged IDR 900.000 per person per night)

Child Policies:

Children under the age of 12 are not allowed to stay in Bambootel. Bambootel has been meticulously designed to provide guests with an unforgettable experience of proximity to nature. Certain aesthetically pleasing villa features, such as hammocks, railings, and pools, are incorporated to enliven the experience.

Other Policies:

Pets are not permitted to stay
Durian is prohibited within the resort premises
Drone use is permitted only with the resort's permission

High/Peak Season Period:

01 July - 30 September
20 December - 5 January

Book on Our Website (direct) Benefits*:

Free 3 pcs laundry per day per occupant
1 x Bambootel signature experience per stay for each paid room if booking minimum 2 nightsstay.
10% off food and beverage total bill at Maniq Restaurant

*not valid when booking Promotional Packages

Important Information:

In accordance with local regulations, all visitors must remain within the hotel property during the Hindu New Year. Check-in and check-out will not be possible on Sunday 29 March 2025. For more details contact our reservations team at booking@bambootel.com.